Privacy policy

Template only. This page is a structure for the bank's legal and compliance teams. The final wording must be reviewed and approved for Nigerian law and the bank's regulatory obligations before publication.

This notice explains how FSE Bank (“we”, “us”) collects and uses personal data through this website, and the rights you have.

Who we are

[Registered name, RC number, registered address and contact details of the data controller.]

[Contact details of the Data Protection Officer, if appointed.]

What we collect

  • Details you give us in the enquiry form: name, email address, phone number (optional) and your message.
  • Technical information needed to run and secure the website, such as IP address and browser type.
  • [Any other data collected, for example through analytics, if enabled.]

Why we use it, and our legal basis

[Purposes and lawful bases under the Nigeria Data Protection Act 2023 and applicable regulations, for example responding to enquiries (consent / legitimate interest) and website security (legitimate interest). To be confirmed by counsel.]

How long we keep it

[Retention period for website enquiries and server logs.]

Who we share it with

[Service providers such as hosting and email providers, and any regulators or authorities where required by law.]

International transfers

[Whether data is stored or processed outside Nigeria, and the safeguards used.]

Your rights

[Rights available to data subjects, such as access, correction, deletion, objection and withdrawal of consent, and how to exercise them.]

Complaints

[How to complain to the bank, and the right to complain to the Nigeria Data Protection Commission.]

Last updated: [date of approval]